Terms of Service

1. Agreement to Terms

By accessing the website at https://wichitaks.roofexpertusa.com/ or placing an emergency call to our dispatch desk at (888) 208-4155, you signify your agreement to these Terms of Service, our Privacy Policy, and all applicable municipal, state, and federal laws. If you do not agree with any portion of these terms, you must discontinue use of this website and our telephone referral dispatch service immediately.

2. Nature of Service: Independent Referral Desk

Roof Expert USA operates strictly as an independent referral coordination service connecting property owners with independent, third-party roofing contractors in Wichita, Kansas and surrounding communities. Roof Expert USA is not a licensed construction contractor, does not employ roofing laborers or field crews, and does not perform structural repairs, roofing installations, emergency tarping, or insurance adjustments directly.

Any contract, agreement, estimate, warranty, or financial transaction for roofing inspection, emergency mitigation, tarping, or restoration is executed directly and solely between the property owner and the independent licensed contractor dispatched to the property. Roof Expert USA is not a party to any contract between property owners and referred contractors.

3. No Warranties or Endorsements

While we verify that participating contractors maintain registration with the Kansas Attorney General under the Kansas Roofing Contractor Registration Act and carry commercial general liability insurance at the time of onboarding, we do not warrant, guarantee, or assume liability for the quality of workmanship, punctuality, pricing, code compliance, or safety of services performed by independent contractors. All services provided through this website and referral network are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

4. Limitation of Liability

To the maximum extent permitted by applicable Kansas law, Roof Expert USA, and its respective owners, directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with the use of this website, the dispatch service, or the performance, conduct, or omissions of any third-party roofing contractor referred through our desk. This includes, without limitation, property damage, water intrusion damage, mold proliferation, personal injury, structural collapse, or business interruption.

5. Property Owner Responsibilities

Property owners utilizing our referral network are solely responsible for:

• Verifying the contractor's credentials, active Kansas Attorney General registration certificate number, and insurance certificates prior to authorizing work.
• Reviewing and approving written estimates, scopes of work, and contract terms directly with the contractor.
• Ensuring safe access to the property and securing pets and personal belongings during emergency service execution.
• Filing appropriate insurance claims directly with their property insurance carriers and adhering to policy guidelines.

6. Governing Law and Jurisdiction

These Terms of Service and any dispute arising from your use of this service shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of law principles. Any legal action or proceeding arising out of these terms shall be instituted exclusively in the state or federal courts located in Sedgwick County, Kansas.

7. Contact Information

For questions regarding these Terms of Service, please contact our administrative desk at 301 N Market St, Wichita, KS 67202, USA, or call (888) 208-4155.